At Dr. Shrutika Bhagat’s clinic, we are committed to providing exceptional care and service to all our patients. We understand that situations may arise where a refund request is necessary, and we aim to address these concerns with transparency and fairness.

1. Consultation Fees:
Once the consultation fee is paid, it is non-refundable. However, in certain exceptional circumstances, we may offer a partial refund or reschedule the consultation if you are unable to attend due to unavoidable reasons, provided you notify us in advance.

2. Treatment Fees:
For treatments, the refund policy depends on the stage of the treatment. If a patient decides to cancel or discontinue treatment, a partial refund may be considered based on the services already rendered. Refunds will not be issued for services already provided or for any materials that have been used.

3. Cancellations and Rescheduling:
If you need to cancel or reschedule an appointment, we request that you do so at least 24 hours in advance. Failure to do so may result in a cancellation fee. For certain situations, rescheduling may be offered as an alternative to a refund.

4. Prepaid Packages:
If you have purchased a prepaid treatment package and wish to cancel, we will review your case individually. Depending on the amount of treatment already utilized, a partial refund may be provided.

5. Refund Process:
Refund requests must be made in writing and submitted to the clinic with relevant details. Refunds will be processed within a reasonable time frame, usually within 7-14 business days, depending on the payment method used.

6. No Refunds for Missed Appointments:
Please note that we do not provide refunds for missed appointments. We encourage our patients to keep track of their appointments and notify us promptly if rescheduling is needed.

7. Non-Refundable Charges:
Some services, such as diagnostic tests, medications, or products purchased, may not be eligible for a refund once they have been used or dispensed.

For any further inquiries or clarification regarding our refund policy, please feel free to contact us directly at [clinic’s contact information]. We are here to ensure that your experience with Dr. Shrutika Bhagat is as smooth and satisfactory as possible.