Privacy Policy
Your patient data confidentiality, medical privacy, and trust are fundamental to our clinical practice.
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Patient Confidentiality Commitment
At Dr. Shrutika's Spine & Pain Clinic ("we", "our", "us"), operated under the clinical leadership of Dr. Shrutika Bhagat (MBBS, MD, FIRA, FIAPM), we are dedicated to protecting the privacy, medical confidentiality, and personal information of our patients and website visitors.
1. Information We Collect
When you use our website, book an appointment, or contact our clinic for a second opinion, we may collect the following categories of information:
- Contact Details: Full name, mobile phone number, and email address.
- Medical & Clinical Information: Reported symptoms, duration of pain, affected anatomical areas (spine, joints, nerves), previous surgical history, and digital copies of MRI scans or X-ray reports submitted voluntarily for clinical evaluation.
- Appointment Preferences: Preferred consultation mode (In-Person OPD clinic visit or HD video consultation), preferred date, and clinic location.
- Technical Data: Browser type, operating device, and anonymized analytics data to optimize site performance and loading speeds.
2. How We Use Your Information
The personal and clinical information collected is utilized strictly for professional medical and administrative purposes:
- Scheduling and confirming your OPD or video consultation appointments.
- Conducting clinical triaging and reviewing MRI scans prior to procedure recommendations.
- Communicating appointment reminders, diagnostic preparation instructions, and follow-up guidance.
- Maintaining required clinical records in compliance with applicable healthcare laws in India.
3. Protection of Medical Records
We apply stringent administrative and technical safeguards to ensure that all patient communications, MRI reports, and medical histories remain strictly confidential. We do not sell, rent, lease, or commercialize your personal or medical data to any third parties or advertisers.
4. Data Sharing & Third Parties
Your data is accessed solely by Dr. Shrutika Bhagat and authorized clinical staff. Information may only be shared with:
- Partner hospital OT facilities (e.g., Popular Orthopedic Hospital) when hospital admission or interventional procedures are scheduled.
- Diagnostic laboratories and imaging centers when requested by the patient.
- Legal or statutory authorities only when mandatory under applicable Indian legislation.
5. Contact Us Regarding Your Privacy
If you have questions regarding this Privacy Policy, wish to update your records, or request data deletion, please contact our administrative desk:
Clinic: Dr. Shrutika's Spine & Pain Clinic
Address: Popular Residency, 3A-Arya Kumar Road, Rajendra Nagar, Patna - 800016
Phone: +91 9229262603 / +91 9179933577
Email: info@dr.shrutikabhagat.com